What is Best Bar None?

In partnership with Leicestershire Police, Leicester City Council Licensing and Leicester City Watch, BID Leicester launched the Best Bar None scheme in Leicester in 2023. The scheme aims to raise standards across pubs, bars, clubs and restaurants that serve alcohol in Leicester.

The primary purpose is to promote excellence in the licensed trade, leading to a more enjoyable, safer experience for the customer and more collaboration between partners. It’s also an opportunity to celebrate quality operators.

The scheme started in Manchester in 2003 and has since grown to include towns and cities throughout England, Scotland, and Wales, as well as international locations. There are currently over 40 active schemes in England alone.

The scheme is supported by the home office and industry trade bodies and aims to reward licensees who have the correct policies and procedures in place to prove that they are safe, responsible, and well-operated.  

Best Bar None Awards Winners 

As well as gaining accreditation the five venues below won the following awards, for their outstanding performance in assessment and mystery shopping reports.

Best Independent Pub/Bar

The accredited venues listed below have demonstrated their commitment to excellence and responsible management, having undergone a thorough assessment process conducted by trained assessors:

1. The High Cross
2. Las Iguanas
3. The Terrace Bar
4. Walkabout
5. The Royal Standard
6. The Grand Union
7. Genting Casino
8. Turtle Bay
9. Queen Of Bradgate
10. The Friary
11. 1573 Bar and Grill
12. Cosy Club
13. The Distillery
14. O’Neills
15. Donald Watsons Cocktail Bar (Vegan Bar)
16. Mosh
17. Grosvenor Casino
18. The Rutland and Derby
19. The Globe
20. Bodega Cantina
21. Veeno
22. 2Funky Complex
23. Soar Point
24. Merchant Of Venice (Granby Street)
25. Herb
26. Kayal
27. Firebug
28. Bistro Live
29. The Corn Exchange
30. The Two-Tailed Lion
31. Revolution
32. Phoenix
33. Sonrisa
34. Pizza Punks
35. Knight + Garter
36. 33 Cank Street
37. Little Sister
38. East Street Lanes
39. Frankie and Benny’s
40. Lane7
41. Sixes Cricket
42. Roxy Ballroom
43. Audrey
44. Hogarths
45. The City Rooms
46. Platinum Lace
47. Curve

Information for venues 

What are the benefits for licensees?

Benefits during the assessment process:

• A development opportunity for staff to learn and develop their skills and knowledge
• Builds confidence operationally – know that you are working to nationally recognised standards of excellence
• Builds a positive relationship between businesses, the local authority, and the police, to ensure the city is a safe place to enjoy social time
• Sets a benchmark for good practice and promotes excellence
• Generate ideas to enhance work you already do, using free tools and resources to implement them

Benefits after accreditation:

• An opportunity to gain a nationally recognised, independent award, showing that your venue is a safe and welcoming place to visit
• A chance to promote your venue and raise business profile as a safe place to enjoy a night out
• Supports efforts to reduce crime and anti-social behaviour city-wide
• A chance to gain additional promotion by featuring in a high-profile marketing campaign. Promotional materials will be distributed throughout the city, including to both Universities

In a study of the perceived impacts of the scheme:

Venues will be supported through the process, which involves an independent assessor visit and culminates with an awards evening at the City Rooms in November 2024.

How does a venue get accreditation?

The scheme rewards responsible licensees who:

• Provide good management
• Take pride in creating a safe and enjoyable environment for customers
• Discourage binge drinking
• Prevent alcohol-related crime

Assessment process overview

1. Initial meeting

• Each venue will be contacted to arrange a convenient appointment to visit the premises or chat to the manager/ Designated Premises Supervisor (DPS) on the phone or via a webchat.
• This initial meeting will give clear instructions about completing the assessment and will be an opportunity for the venue to ask any questions.
• During this initial meeting you will be given a BBN assessment pack, which will include a full guide to completing the assessment as well as a list of FAQs to answer any questions you may have about the process. 

2. Full Assessment

• The assessment and full inspection meeting will be completed face-to-face and should take no more than two hours.
• Premises will be assessed by trained assessors and scored against the criteria.
• The assessment will be scored and subject to reaching all the essential criteria the venue will receive Best Bar None Accreditation and, depending on their scoring, may be short listed for a BBN award which will be presented at an the awards ceremony in November, details below.
• When returning to the venue to complete the full assessment the assessor will ask to see the completed paper version of the assessment that was left with the venue at the initial visit.
• Venues should have completed this to the best of their knowledge and gathered any supporting documentation and evidence.

3. Awards evening

• Venues will be invited to the Best Bar None awards event on Thursday 14th November 2024 at The City Rooms, tickets will be available to buy later in the year.
• Premises that have achieved accreditation status will be presented with a Best Bar None recognition plaque.
• An award for the best premises in each category will also be given as part of the evening. Categories will be announced over the coming months and tickets will be on sale soon.

Leicester Best Bar None Awards 2023

Documentation

Below is a list of documents that will be required as part of the full assessment process; these will vary depending on the size of your operation. It may be that some of these records are not applicable, however some are mandatory. Details of mandatory documentation will be provided in your BBN support pack.

If you don’t have all these documents/policies in place, please do not worry, we will discuss as part of the initial meeting and full assessment process and will be able to provide you with policy and procedure information and templates as required.

Documentation checklist:

• Premises License
• Incident log / reports
• Evidence of staff meeting /Security Briefings
• Door supervisor Register /Company details
• Search Policy
• Drugs Policy
• Drunkenness policy
• Duty of Care Policy -vulnerable people
• Accidents recording book
• Capacity Log
• Fire Risk Assessment & logbook for evacuation & checks alarm, lighting etc.
• Gas & Electrical Safety (5 years hard wiring) check records Dates
• Health and Safety Risk Assessment (Noise)
• Public / Employer Liability Insurance
• Age Verification Policy
• Staff training records

Downloads:

To support you throughout the process, there are template policies available to download below.